Our Help Centre is designed to make it simple for you to find answers quickly, whether you are a new seller or an experienced client managing VAT returns.1. Use the Search BarAt the top of the Hel...
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🔍 What’s the Difference Between hellotax and a Traditional Accountancy Practice? At hellotax, we are proud to operate as an online VAT service provider — not a traditional accountancy firm. This di...
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📝 How to Navigate Your VAT Registration with HellotaxWelcome to Hellotax! 🎉We’re here to guide you through your VAT registration step by step. Follow this guide to understand what to do, what we ne...
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When registering for VAT in Germany, the tax office needs proof that your business is real, active, and legally set up. That’s why certain documents must be provided to Hellotax so we can submit y...
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FAQ: VAT Registration in GermanyHere you’ll find answers to the most common questions our clients ask about the German VAT registration process.a) How do I send documents to you?Please reply direct...
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Why Your Subscription Starts Right AwayWhen you sign up with hellotax, your subscription starts immediately. This is because our registration, compliance, and accounting teams begin working on you...
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Why We Cannot Pause Your Subscription at hellotaxAt hellotax, we understand that there may be times when your business is not actively trading or making sales. However, VAT compliance obligations c...
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If you sell digital products (for example: downloads, SaaS subscriptions, e-books, templates, online courses, plug-ins, or streaming content) to customers in the European Union, special VAT rules ...
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Setting Up Your HMRC Gateway Account with hellotaxWhat is the HMRC Gateway?The HMRC Gateway is the UK tax authority’s secure online portal. It allows businesses to:
Submit VAT returns
View official...
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If you are registered for VAT in Germany, you are legally required to issue VAT-compliant invoices and keep them for a defined period.This article explains what must be included on a German invoic...
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why did this happen?If you have a German VAT number and you’ve received a notification from the Finanzamt (German tax office), it can feel worrying — but audits are a normal part of the tax system....
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🔍 TL;DR – Company changes you need to report.It’s your legal responsibility to inform tax authorities of any changes to your business after VAT registration, especially in Germany.Examples: company...
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📬 Managing Your Tax Office Letters in Your hellotax Account🔍 Summary (TLDR)Whenever the tax office issues a letter, hellotax sends you an email notification.You should then log in to your hellotax...
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FAQ: VAT Registration in GermanyHere you’ll find answers to the most common questions our clients ask about the German VAT registration process.a) How do I send documents to you?Please reply direct...
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🇮🇹 VAT Changes for Non-EU Companies Operating in Italy (Effective May 2025)
Starting 1st May 2025, Italy has introduced stricter VAT registration requirements for all non-EU companies. These chan...
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When registering for VAT in France, the French tax authorities (Service des Impôts) require proof that your business is real, active, and legally established.For this reason, certain documents mus...
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Let’s Get Your French VAT or OSS Registration Started!We’re delighted to welcome you to hellotax! Whether you’re registering for VAT in France or applying for the OSS scheme, our team is here to ma...
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When using Amazon FBA, you may notice stock appearing in a country where you are not registered for VAT — for example, inventory shows in Poland even though you selected Germany-only storage.We un...
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A deemed supplier is a business or online platform (like Amazon, eBay, Etsy, etc.) that the tax authorities treat as if they are the seller — even though they’re not the one actually selling the g...
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Step 1: Client Requests DeregistrationAction: Client submits request to hellotax.Client Responsibility: Provide reason for deregistration (ceased trading, warehouse closure, etc.)Step 2: Confirm Ke...
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When submitting B2B (Business-to-Business) transactions for VAT reporting, both the buyer and seller must hold valid VAT numbers.If a transaction does not include valid VAT numbers on both sides, ...
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Each month, you must upload any sales or refunds conducted outside of your Amazon integration to your hellotax software account.
📅 Deadline: This upload must be completed by the 4th of the followin...
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Paying your VAT correctly and on time is just as important as filing the return itself. This article explains how and when to pay your German VAT or OSS return, what to watch out for, and how to a...
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What You Need to KnowAudience: hellotax clients with German VAT registrations and ECS reporting obligationsThis article explains why penalties may apply to EC Sales Lists (ECS) and regular German V...
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Why They Apply and How to Avoid ThemAudience: hellotax clients using the EU VAT One‑Stop Shop (OSS) with Germany as the Member State of Identification (MSI)This article explains why penalties may b...
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Reclaiming import VAT in Germany can significantly improve cash flow — but it is also one of the most technically demanding VAT processes under German tax law. Strict documentation rules, formal p...
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VAT, EC & OSS Reporting IMPORTS in GermanyIf you import goods into Germany and sell within Germany or across the EU, correct handling of imports is essential for VAT compliance. Import activity dir...
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OverviewThe EU’s One Stop Shop (OSS) scheme comes with strict legal obligations established by EU VAT legislation and enforced by national tax authorities. Businesses using OSS must follow these r...
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OverviewYour OSS (One Stop Shop) quarterly filing allows you to declare VAT due on cross-border B2C sales within the EU through one single return. To ensure your filing is complete and compliant, ...
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The One-Stop Shop (OSS) scheme simplifies VAT reporting for EU e-commerce sellers selling cross-border. This Q&A explains the main rules, responsibilities, and best practices for German OSS quarte...
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📄 Source of the RequirementAccording to hellotax guidance under Data & Integrations, clients are required to upload all transaction data into their hellotax account by the 4th day of the month fol...
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Compliance with German VAT rules depends on timely and accurate submission of your transaction data. Missing deadlines or submitting incorrect data can result in penalties, extra fees, and complic...
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Your Responsibilities & What Happens If Data Is Late or MissingTo create accurate VAT filings and ensure compliance with tax authorities, it is essential that all your transaction data is uploaded...
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Understanding Your VAT Return Filing Frequency in GermanyHow Often You Must File VAT Returns — and When Your Frequency Can ChangeWhen you register for VAT in Germany, the German tax authority (Fina...
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Understanding What’s Included in Your hellotax VAT Filing Service At hellotax, our goal is to make VAT compliance simple, automated, and cost-effective for e-commerce sellers across Europe. Because...
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Backdated VAT Filings in Germany — What You Need to KnowIn Germany, businesses must stay compliant with strict VAT rules and deadlines. One common area of confusion concerns backdated VAT registrat...
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When reviewing your product list or uploading Cost of Goods Sold (COGS) data in your hellotax account, you may notice some products listed without a cost or inventory. These are often Parent ASINs...
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🧾 Creating Invoices for Your Sales in Germany
In some countries, sellers are not required to issue an invoice for every sale. However, in Germany, this is different — an invoice must be issued for ...
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Maintaining accurate VAT information in your Seller Central account is essential. Incorrect or outdated VAT IDs can lead to misapplied VAT, penalties, or account issues. Use the steps below to up...
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💼 Creating B2B Invoices – Selling to Business Customers in the EU
When selling to another business (B2B) within the EU, your invoices must meet specific legal and VAT requirements.Correctly issued ...
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📄 Using the Proforma Invoice ServiceSometimes transactions don’t come with invoices — for example, when goods are delivered to an Amazon warehouse or moved within fulfillment networks. Missing docu...
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