📄 Using the Proforma Invoice Service

Sometimes transactions don’t come with invoices — for example, when goods are delivered to an Amazon warehouse or moved within fulfillment networks. Missing documents can be a problem if the tax office asks for proof of your supply chain.

That’s where the hellotax Proforma Invoice Service helps.

✅ What is this service?

The proforma invoice service automatically creates proforma invoices for transactions where an official invoice is missing.

• Works for Amazon and other fulfillment network deliveries.
• Ensures your supply chain records are complete.
• Helps you be audit-ready if the tax office asks for documentation.
• Available as a monthly or yearly subscription.

💶 Pricing:

• €69 / month
• €690 / year

🎯 Why is this useful?

• Gives you full documentation of all your transactions.
• Reduces risk of compliance issues during audits.
• Saves time by filling in gaps automatically.

🔑 What you need to do

As a client, you are responsible for:

• Keeping an active hellotax account.
• Uploading accurate and complete transaction data (products, quantity, value, warehouse details, VAT numbers).
• Reviewing the generated proforma invoices for accuracy.
• Storing the documents as part of your company records.

⚙️ What hellotax does

hellotax will:

• Provide the software feature to generate proforma invoices automatically.
• Ensure invoices include all the transaction details you provide.
• Keep the service updated and compliant with local rules.
• Deliver invoices digitally in your account, usually within 1 business day of receiving complete data.

📌 What this service covers (Scope)

• Automated proforma invoices for transactions without original invoices.
• Amazon and other fulfillment network deliveries.
• Documents available for audit and compliance use.
• Access through your subscription (monthly or yearly).

🚫 What’s not included (Out of Scope)

• Legally binding invoices (these must come from your ERP/accounting system).
• Correcting or amending incorrect client data.
• Translations, certifications, or notarizations.
• Representation in audits (covered under a separate audit support service).
• Custom invoice design (only the standard hellotax format is available).

🕒 Service levels

• Document creation: usually within 1 business day of complete data upload.
• Corrections (if needed): usually within 3 business days after notification.

👉 By subscribing to this service, you ensure your supply chain documentation is always complete — giving you peace of mind in case of a tax office review.