Why Do I Need to Complete My Company Information?

When you create your hellotax account, it is important that your company information is completed in full and is accurate.

After completing your purchase, you may be asked to provide mandatory company and contact information before proceeding in the software. Please complete all required fields when prompted.

Why is this information required?

The information held in your company profile is used to help hellotax provide your services correctly and support your ongoing VAT compliance.

These details can be relevant when determining and managing information such as:

• the legal name and address of your business
• the home country of the business
• the countries in which your goods are stored or dispatched from
• your VAT registrations and related compliance obligations
• the correct business and contact information for your account
• important notifications relating to your VAT services and filings

Incomplete or incorrect company information can therefore affect the accuracy of the information held within your hellotax account and may cause delays or problems with your VAT compliance services.

What information do I need to provide?

When the company information screen appears, complete all mandatory fields marked with an asterisk (*).

This includes information such as your company name and address, contact details, notification email and trader type.

Please do not close or navigate away from this step without completing the required information.

Which company details should I enter?

The information entered should relate to the company receiving the hellotax VAT service.

This is particularly important if the company that purchased or paid for the hellotax service is different from the legal entity that is being registered for VAT.

For example, the billing information used to purchase a subscription should not be used for the company profile if it belongs to a different legal entity.

Keep your information up to date

Your company information should not only be correct when you first create your account — it should remain accurate throughout your time with hellotax.

If important business information changes, please ensure that your hellotax account is updated accordingly. Changes that may be relevant include your company address, contact information or circumstances affecting where your business operates or stores goods.

Keeping this information complete and up to date helps us provide your VAT services accurately and reduces the risk of delays or compliance issues.