📌 What You Need to Know

Each month, businesses must upload details of any:

movement of goods

that took place during the previous reporting period into their hellotax software account.

This information is important for:

• VAT compliance
• Intrastat reporting
• OSS reporting
• stock movement tracking
• and cross-border ecommerce compliance obligations.

📅 Upload Deadline

The Movement of Goods upload should be completed:

by the 4th day of the following month

Example:

• movements taking place in January should normally be uploaded by:

4th February

⚠️ Uploading data late may increase the risk of:

• delayed filings
• incomplete VAT reporting
• or compliance issues.

🚚 What Is Considered a Movement of Goods?

A movement of goods generally includes:

any transfer of products you own between warehouses located in different EU countries.

This may include:

• transfers between your own warehouses
• shipments into Amazon FBA warehouses
• stock moved between Amazon fulfilment centres
• Pan-EU stock redistribution
• or inventory sent to third-party logistics providers.

⚠️ Movements can still create VAT reporting obligations even where:

• no customer sale takes place.

📥 How to Upload Your Movement of Goods CSV File

1️⃣ Download the hellotax CSV Template

You can download the template:

• directly from the hellotax software
• or from the relevant Help Centre article/link.

Within the software, navigate to:

Settings → Integrations → Manual Upload

2️⃣ Populate the CSV File

Enter your stock movement data carefully into the template.

Important:

• overwrite the example rows with your own data
• keep the formatting exactly as shown
• do not change column names or structure
• ensure dates and country codes follow the required format.

⚠️ Incorrect formatting may cause upload errors or rejected files.

3️⃣ Log Into Your hellotax Software Account

Access your hellotax account using your normal login credentials.

4️⃣ Navigate to Manual Upload

Within the software, go to:

Settings → Integrations → Manual Upload

5️⃣ Upload Your Completed File

Click:

“Upload my File”

and select your completed CSV file.

6️⃣ Review the Upload Confirmation

After uploading:

✅ A green confirmation message means the upload was successful.

❌ A red error message means:

• corrections are required
• or the file format/data contains issues.

If errors appear:

• scroll down to review the detailed error messages
• correct the issues
• then upload the file again.

⚠️ Common Upload Issues

The most common problems include:

• incorrect country codes
• missing warehouse information
• invalid date formatting
• altered CSV structure
• duplicate rows
• or incorrect product movement details.

Carefully reviewing the template before upload can help avoid delays.

🎥 Need Help?

If you experience issues:

📌 Review the relevant Help Centre guidance or video tutorials
📌 Check the detailed upload error messages carefully
📌 Contact your hellotax Account Manager if problems continue.

🤝 Why Accurate Movement of Goods Reporting Matters

Correct stock movement reporting helps ensure:

• accurate VAT filings
• correct Intrastat reporting
• proper OSS treatment
• and reduced compliance risks across EU countries.

⚠️ Missing or incorrect movement data may lead to:

• VAT reporting inconsistencies
• tax authority questions
• or potential penalties during audits.