📌 What You Need to Know

Once your VAT return has been prepared by hellotax, you will receive:

an email notification

informing you that the VAT return is now available within your:

VAT Return Portal

The portal contains:

• your VAT return details
• payment information
• payment references
• and filing status updates.

📩 Step 1 – Watch for the VAT Return Notification Email

When your VAT return is ready:

✅ hellotax will send you an email notification
✅ The email will confirm that the return is available in your VAT portal
✅ The email may also contain important filing or payment reminders.

⚠️ Please review the notification carefully and ensure payments are made before the tax authority deadline.

💻 Step 2 – Log Into Your VAT Portal

Log into your hellotax software account and open:

the VAT Return Portal

Within the portal you can normally view:

• the reporting period
• VAT payable or refundable amount
• filing status
• payment instructions
• tax authority bank details
• and payment reference numbers.

🏦 Step 3 – Make the VAT Payment

Use the bank details and payment reference shown in the VAT portal to:

transfer the VAT payment

⚠️ It is extremely important to:

• use the correct payment reference
• transfer the exact amount due
• and send the payment before the deadline.

Incorrect references may result in:

• delayed payment allocation
• tax authority reminders
• or compliance issues.

⏳ Important Payment Timing Reminder

International bank transfers may take several business days to arrive.

To reduce the risk of:

• late payment interest
• penalties
• or filing delays,

we strongly recommend making payments as soon as possible after receiving your VAT notification.

🌍 Important Information for NON-EU Companies

In some countries, NON-EU companies using:

Fiscal Representation

may need to ensure:

payment is received before the VAT return can be submitted.

This commonly applies in countries such as:

• France
• Spain
• Italy
• and Poland.

⚠️ Delayed payment may delay the filing itself.

📄 Where Can I Find More Information?

For more detailed guidance on using the VAT Return Portal, please refer to the Help Centre article:

“How to Use the VAT Return Portal”

⚠️ Important Reminders

• Always check VAT return details carefully before payment
• Ensure sufficient funds are available
• Keep proof of payment for your records
• Forward any tax office payment queries to hellotax promptly
• Always use the payment details shown for the specific VAT return period.

🤝 Need Help?

If you are unsure about:

• payment instructions
• payment references
• filing deadlines
• or VAT return details,

please contact your hellotax Account Manager or support team for assistance.

🔑 Key Takeaways

📩 You will receive an email once your VAT return is available in the portal.

💻 The VAT Return Portal contains:

• VAT amounts
• payment references
• and bank details.

💳 Always make VAT payments using the correct payment reference and before the deadline.

⚠️ Incorrect or late payments may result in penalties, interest, or filing delays.