Adding a Second Shopify Integration

If you’re already using the Shopify ↔ hellotax integration for one store and want to connect another Shopify store, this guide will help you through the process.

1. Go to Integrations

   • Log into your hellotax software account.

   • Navigate to Settings → Integrations → Shopify.

2. Connect New Store

   • Click Connect store (Add connection).

   • Enter your second Shopify store URL (e.g., mystore2.myshopify.com).

   • Approve the permissions in Shopify.

   • You’ll be redirected back to hellotax and see the new store connected.

Important Notes for Existing Clients

• Integration Slots
  When you log in, you may see a message:
  “Trying to add new integrations? Check out Shopify and additional integration slots!”

• Package Upgrade Requirement
  If you are a new seller or your current package does not support multiple integrations, you’ll see a message:
  “Please contact customer support or sales team in order to upgrade to the Established Seller package.”

• Checkout for Additional Stores
  Adding a new Shopify integration may require purchasing an additional integration slot.

  • When you click BUY NOW in your account, you’ll be redirected to checkout.

  • Select the box for Additional Shopify Integration to complete the purchase.

Ongoing Management

• Each connected Shopify store has its own sync preferences and settings.

• Remember to check product NET values and sales data for each store separately.

• VAT filings will include data from all integrated stores once synced.

Need Help?

If you’re unsure whether your plan supports multiple Shopify integrations or you run into issues during setup, please contact our support team. Provide your store URLs and any screenshots to help us resolve your request quickly.