Why Are Some Services Not Included in my Subscription?

At hellotax, we aim to make your experience as smooth and cost-effective as possible. That’s why your standard subscription focuses on covering the essential services you need to stay VAT compliant, without charging you for extras you may never use.

As mentioned in your Welcome Meeting or video, some services fall outside the scope of the standard subscription. This model allows us to keep your core plan affordable while still offering access to expert support whenever you need it. After all, it wouldn’t make sense to include the cost of services you might never require.

However, we understand that situations arise from receiving a tax letter to needing strategic VAT advice and when they do, we’re here to help. Our additional services are designed to give you flexibility and peace of mind, with clear pricing and expert support.

Top 5 Additional Services You May Find Useful:

1. VAT Expert Consultation – €150-€225/hour
   Tailored advice on VAT across Europe for e-sellers. Ideal if you're expanding or have specific compliance questions.

2. OSS Registration – €149
   If you're selling across multiple EU countries, joining the One Stop Shop (OSS) scheme can simplify your VAT reporting.

3. Backdated VAT Filing – €119 per filing
   Useful if you stored goods or operated before your VAT registration date and need to submit past filings.

4. VAT Amendment – €119 per filing
   If your submitted data changes, such as updated figures or corrections, we can amend your filing with the authorities.

5. Tax Office Communication – €150/hour
   If you receive a tax letter or communication from a tax office, our team can handle or advise you on how to respond appropriately.

If you're ever unsure about whether a service is included or how we can support you, just reach out to us. We’re always happy to guide you through your options.

Welcome to hellotax—we’re excited to support your growth!