Why You Must Upload Your Transactional Data Directly into Your hellotax Account
Avoid delays, stay compliant, and let the software work for you.

At hellotax, we are proud to be an online VAT service provider not a traditional accountancy practice. That distinction is important, especially when it comes to how we manage your data and ensure VAT compliance across the EU.

📌 Key Difference: Software-Driven vs. Manually Managed Services

Unlike accountancy firms that rely heavily on manual data entry and client-by-client handling, hellotax provides a scalable, software-based solution for managing VAT and EC filings in multiple EU countries.

Our cloud-based platform has been designed and refined by a team of in-house tax professionals and accountants. Their expertise is built into the system, ensuring your data is handled in full compliance with local regulations in all supported EU countries.

Because of this software-first approach:

• All data processing is automated within the platform.

• Manual data handling is not part of the hellotax service model, except for occasional quality control checks.

• Clients are given direct, secure access to their account to upload and manage their own transactional data.

🚫 Why You Shouldn’t Email Your Data

We understand it might feel more convenient to email your account manager with your sales reports or spreadsheets. However, emailing data is not secure, not trackable, and not supported as a submission method at hellotax.

All transactional data must be uploaded directly into your hellotax account via one of the approved upload options (manual upload, integrations, or API). This ensures:
✅ Proper formatting and compatibility
✅ Timely processing and validation
✅ Compliance with EU tax authority requirements

✅ Your Company Responsibility 

To ensure accurate and on-time VAT and EC filings, it is your company’s responsibility to upload your raw transactional data to the hellotax software no later than the 4th day of the month following the end of each filing period.

Uploading your data on time and in the correct format is mandatory. This allows our software to process your data promptly, perform compliance checks, and submit returns without delay or errors.

🔍 Comparing with Traditional Accounting

While traditional accountants offer personalized advice, they are often limited to one country and fewer clients. In contrast, hellotax offers a streamlined, automated system built for high efficiency and cross-border compliance at scale.

📅 Final Reminder

For hellotax to file your VAT and EC returns correctly and on time, please ensure:
All required transactional data is uploaded into your account by the 4th of the month following the reporting period.

If you’re unsure how to upload your data or need assistance with formatting, our support team is happy to help just reach out via the in-app chat or help centre.