Refunds and reclaims
If you are getting a refund from hellotax, the reclaimed amount will be refunded to your chosen billing method. All invoices including refund invoices can be found in your Billing menu.
To access and download your refund invoice/s from your Billing menu please follow the steps below:
Log into your Hellotax software account.
Go to My Account in the menu on the left and then to Billing.
Scroll down and under the section Subscription you can see the tabs Transactions, Invoices and Credit notes.
Under Credit notes you can see the Credit note number, date, the total amount of the refund and the status of the credit invoice. On the right when clicking on the Download button you can download the refund invoice.
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